Divina Auric Shipping & Delivery Policy

Effective Date: December 15, 2025

Last Updated: December 15, 2025

At Divina Auric, every item is prepared with care, intention, and spiritual energy before it reaches your hands. Because many of our pieces are handcrafted and cleansed before shipment, we ask for a little patience as we create and package your order with love.
1. Processing Time

All orders are processed and shipped within 7–10 business days after payment is received.

This allows us time to create, prepare, and energetically cleanse each item to ensure it’s ready to support your intentions.

Please note that business days do not include weekends or holidays.
2. Shipping Methods

We ship primarily through USPS, though other carriers may be used when necessary.

Shipping options and rates are calculated at checkout based on your location and the weight of your order.
3. Tracking Information

Once your order has shipped, you will receive an email with a tracking number.

Please allow up to 48 hours for tracking updates to appear on the carrier’s website.
4. Delivery Times

Delivery times vary by location and carrier service.

Estimated delivery after shipment:

• U.S. Orders: Typically 3–7 business days

• International Orders: 10–21 business days, depending on customs and location

• Please understand that these are estimates. Delays caused by postal carriers, weather, or customs are beyond our control.

5. Shipping Delays & Lost Packages

We are not responsible for delays once your order is in transit. If your package is delayed, please contact your local post office first.

If your package is marked as delivered but you did not receive it, please check with neighbors or your local carrier before contacting us.
For unresolved delivery issues, email us at [Insert Email Address], and we’ll do our best to assist.
6. Incorrect Shipping Information

Please double-check your shipping address before submitting your order.

We cannot replace or refund packages sent to incorrect or incomplete addresses entered during checkout.
7. International Shipping & Customs

International customers are responsible for any customs fees, taxes, or import duties required by their country. These fees are not included in the purchase price or shipping costs.
8. Contact Us

For questions about shipping or delivery, please reach out to:

Divina Auric Customer Care

Email: customerservices@divinaauric.com

Website: www.divinaauric.com